Privacy Policy
Last updated: May 28, 2026
1. Data controller
TODO: Business name (Manchester Locksmith) is the data controller for personal data collected through this website. You can contact us at TODO: info@yourdomain.co.uk or TODO: 0161 000 0000.
2. What data we collect
- Information you provide: when you submit a contact or quote form, we collect your name, phone number, email address (if given) and the details of your request.
- Information collected automatically: usage data such as pages visited, device and browser type, and similar analytics information collected through cookies (see our Cookie Policy).
3. How we use your data
- To respond to your enquiry and provide a quotation or service.
- To connect you with a qualified professional who can carry out the requested work.
- To operate, maintain and improve this website.
- To comply with legal obligations.
4. Lawful basis for processing
Under the UK GDPR, we process your data on the following lawful bases: your consent (when you submit a form), performance of pre-contractual measures at your request (when you ask for a quote), and our legitimate interests in operating and improving the website.
5. Sharing your data
We share your information only as needed to provide the service: with the qualified professional who fulfils your request, and with service providers that help us run the site (such as hosting and analytics). We may disclose information if required by law. We do not sell your personal data.
6. Data retention
We keep your data for as long as is necessary to respond to your enquiry and for our legitimate business or legal purposes, after which it is deleted using appropriate security measures.
7. Your rights under the UK GDPR
You have the right to:
- Access the personal data we hold about you.
- Rectification of inaccurate data.
- Erasure of your data when it is no longer needed.
- Object to the processing of your data.
- Restrict the processing of your data in certain cases.
- Data portability — to receive your data in a structured, commonly used format.
To exercise any of these rights, please email TODO: info@yourdomain.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has not been handled properly.
8. Cookies
This website uses cookies. For more information, see our Cookie Policy.
9. Security
TODO: Business name (Manchester Locksmith) takes appropriate technical and organisational measures to protect your personal data. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.